User Interviews Reviews & Overview

Becoming a User Interviews participant is free. To get started, head over to the platform's website and create an account. You can do this by signing up via email or an existing LinkedIn or Facebook account. During signup, you'll also be asked to provide your phone number for identity verification.

Get started now: Sign up here.

The main way to earn money on User Interviews is by participating in paid studies. When you access your participant dashboard, you'll be able to see and filter through all of the available studies on the platform. When you see a study that interests you, you can apply for a chance to participate in it.

There are a variety of types of studies you can apply for, including:

• Unmoderated studies. These include online surveys and usability tests. Some will require you to record yourself, your screen, and/or your audio.
• 1-on-1 interviews. These involve getting together with a researcher face to face (either over webcam, phone, or in-person) and answering questions.
• Multi-day/diary studies. With these, you'll be asked to conduct certain activities over the course of multiple days, weeks, or months. For example, you may be asked to record your food/drink intake.
• Focus groups. With these studies, you'll participate alongside one or more other participants.

Be sure to accurately set up your profile to get matched with more relevant studies. Then, start applying to studies that you think are a good fit for you, your experience, and your interests.

Once you're accepted for a study, select a session time that works for you, and remember to show up on that schedule. After completing the study, you'll receive payment based on the study's payment terms.

Besides studies, you can also earn money by referring other participants to User Interviews. This can be done in two ways:

1. General referral. Refer someone to the platform and you'll both receive $10 once they complete their first study.
2. Study referral. Refer someone to a specific, eligible study and you'll both receive $30 if they successfully complete that specific study.

Referral bonuses are paid out via Amazon gift card.

Once you have earned any amount of money (there's no minimum payout), you can cash out your User Interviews earnings via Cash, Charity Donations, Check, Direct Deposit, Gift Cards, PayPal, Prepaid Credit Cards or Tango Card.

After cashing out, you can expect to receive your User Interviews payout in 0-12 days. (Payout speeds vary by study and payout option, with payouts taking a maximum of 10 business days.)

Becoming a researcher on User Interviews is completely free. To get started, you'll need to provide your name, work email, password, and reason for signing up. You can also sign in via an existing Google account.

Once signed up, you're ready to start conducting research.

Get started now: Sign up here.

User Interviews offers two primary products for researchers:

1. Recruit. Quickly target, source, and filter quality participants from the existing User Interviews database.
2. Research Hub. This is User Interviews' custom panel software. If you already have existing participants and want custom-branding + tools to manage and conduct your research, this is what you'll want.

With both of the above solutions, you can choose to run any of the four (4) types of studies available on User Interviews, including 1-on-1 interviews, focus groups, multi-day studies, and unmoderated tasks. Each of these can be done online, over the phone, or in person.

Pricing varies by product:

1. Recruit
   • Pay As You Go: $45/session.
   • Starter: $175/month with 60 sessions/year.
   • Essential: $325/month with 150 sessions/year.
   • Custom: If you need more than the above plans offer.
2. Research Hub
   • Free Forever: Max of 100 contacts.
   • Essential: $250/month with a max of 1000 contacts.
   • Premium: $1,250/month with a max of 5000 contacts.
   • Enterprise: Customizable.

1 session/contact = 1 successful participant.